Wallet & Credits

Every automated SMS confirmation, every emailed PDF invoice — these digital deliveries need fuel. The Wallet module is where you manage the prepaid credits that power all of your automated communications.

Think of it like a prepaid SIM card for your business software — you load it up, and Sevenledger uses it to keep your customers in the loop.

Navigate to General Settings > Wallet.

1. Checking Your Balance

The Wallet Balance dashboard gives you an instant view of your communication resources, split into two buckets:

Email Credits: Used for system emails (invoices, reports, notifications).
SMS Credits: Used for text message alerts (e.g., “Your order is ready for pickup!”).

Each card displays:

Credits: Units available (e.g., 8.00).
Amount: Monetary value of those credits (e.g., Rs 10.00).

2. Loading Funds (Top Up)

Running low? Top up instantly using local Nepali payment gateways.

Initiate Top Up

Click the Load Balance button in the top right corner.

Configure Amount

A popup appears with the exchange rate (e.g., 1 Credit = 1 Rupee).

Wallet Type: Choose which bucket to fill — SMS or EMAIL.
Credits: Enter the amount you want (e.g., 1500). The system auto-calculates the Total amount to be spent.
Click OK to proceed.

Payment Gateway (QR & Banking)

You’ll be redirected to the Fonepay secure payment page.

Scan & Pay: Scan the QR code using your mobile banking app, eSewa, or Khalti.
Direct Login: Or select your bank (Nabil, NIC Asia, etc.) to pay directly via internet banking.

No Refunds: Once payment is completed, it can’t be reversed. Double-check your amount before confirming.

3. Monitoring Usage (Logs)

Wondering where your credits went? The Logs tab is your audit trail — a transparent history of every message the system sent.

Date: When the message was sent (e.g., 2082-09-10).
Type: Whether it was SMS or EMAIL.
Message: The actual content delivered to the customer.
- Example: “Dear Sushant Thakali, Your order for Gojo Saturo Hoodie XXL has been received…”
Cost: The exact credits deducted for that message (e.g., 1.00 credit).
Status: Whether delivery was successful or failed.

Quick Check: Customer claims they didn’t get an order confirmation? Check the Logs tab first. If the status says “Completed,” the message left your system successfully.